The Bangalore Urban District Consumer Dispute Redressal Forum took action against the private colleges that were blackmailing students for paying the entire college fee to get hold of their original marks cards.
The forum took action against an Engineering College, the New Horizon College of Engineering (NHCE) near Marathahalli for holding back the original marks card of the students who wanted to join other courses. The complainant in the particular case has reported, the college made her pay the fee of the entire course, Rs 3.60 lakh before they return the academic documents.
The students say that the college mints out money from the parents in the form of donation blackmail and demanding a huge amount of money, not issuing receipt etc, amounting to unfair trade practice.
The forum on questioning the college about their action, the college submitted before the forum that the survival of the college depends on the student’s fee. And when the students attend classes for few weeks and leave the college mid of the academic session, results in loss of revenue. The college stated that there was no deficiency in service as it had returned the documents after the students had cleared the dues.
The forum after going through the orders of the Ministry of Human Resource Development and UGC had clearly stated in the instruction that all institutions, including universities, should refund the entire amount to the students by deducting only processing fee when they quit the institution for a valid reason. The waitlisted students should then be given admission.
The Forum directed the NHCE, its principal to refund back Rs 3,60,500 of the complainant deducting Rs 5000 as processing charges and with 12% interest per annum. It also directed the college to pay Rs 20,000 as compensation with a litigation cost of Rs 5,000 to the complainant.
Tags : #India#Private institution#Hold#Grade cards