News By/Courtesy: Athul Joseph | 01 Jul 2020 22:34pm IST

HIGHLIGHTS

  • Today, healthcare organizations are looking for a targeted, proven, and personalized approach to managing patient health
  • They are identifying care management technology as a critical part of the solution.
  • An overhaul of the electronic health record is overdue. It must go beyond fixing the user interface or improving interoperability

Right now, we are facing one of the largest acute health crises in history as we fight against Covid-19, which has inevitably caught the healthcare sector less than optimally equipped. Difficult times like these are also catalysts for accelerated progress and policy reform. Only take a peek at telehealth. Telehealth – virtual appointments, healthcare applications, mobile devices, and other digital technology – has been recognized by the industry for years as an efficient way of delivering timely medical care. Nevertheless, it wasn't until quite recently that we saw telehealth really go "mainstream," in large part because the Covid-19 pandemic forced its widespread acceptance. While telehealth is a vital step forward, we must learn from past mistakes. We can not sit down on technical and organizational developments until a global pandemic forces our hand. Now that we have more widely integrated telehealth, we need to explore how we can expand the effect of these technologies in order to maximize their scope. They will find other technologies that can be implemented remotely now that patients have understood how to use these facilities. As new platforms join the healthcare environment, we need to ensure that care managers are prepared with incoming data from these outlets to provide a balanced view of patient safety, i.e. both clinical and non-clinical influences. They must stay focused on this path and not wait until the next crisis produces the next series of developments in remote healthcare management. Proactive healthcare needs a 360 ° view of patient wellbeing, which includes more than just clinical data. Social determinants of health (SDoH) are physical, social, and behavioral variables that can account for as much as 80% of a patient's well-being.

Covid-19 has shown huge disparities in SDoH at the national level, especially in the ability of patients to access nutrition, medication, education, and transport. We need to integrate non-clinical considerations and incorporate SDoH data into patient care gap management workflows. In today's hyperlinked environment, care managers will know whether a patient may miss an upcoming appointment because they no longer have a car and have the opportunity to arrange a ride with a few clicks. Care providers should also know whether a patient lives in a food shortage and has the potential to provide them with nutritional services.

Many healthcare providers are trying to do so on their own, discovering that there is a shortage of personnel and resources to provide a genuinely person-centered experience for every patient. The most successful companies have realized that the only solution is to work with healthcare technology providers to allow smart automation. In the end, this frees precious care staff time and allows them to concentrate on the right patient at the right moment. It, in effect, promotes world-class patient service, a more responsive healthcare system, and better outcomes for all stakeholders.

Even in these challenging times, we can be encouraged that proactive health care is much closer to becoming a new normal. Healthcare organizations are now looking for a targeted, proven, and personalized approach to managing patient health and are identifying care management technology as a critical part of the solution. When incorporated into the healthcare system, these innovations make it possible for proactive healthcare to be enabled by early identification, increased enforcement, and better results. It does not take a loved one or a global pandemic for innovators to come together.

THIS ARTICLE DOES NOT INTEND TO HURT THE SENTIMENTS OF ANY INDIVIDUAL, COMMUNITY, SECT, OR RELIGION ETCETERA. THIS ARTICLE IS BASED PURELY ON THE AUTHOR'S PERSONAL VIEWS AND OPINIONS IN THE EXERCISE OF THE FUNDAMENTAL RIGHT GUARANTEED UNDER ARTICLE 19(1)(A) AND OTHER RELATED LAWS BEING FORCE IN INDIA, FOR THE TIME BEING. 

Section Editor: Pushpit Singh | 02 Jul 2020 2:30am IST


Tags : COVID HEALTHCARE CLOUD DATA

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